Tietoset LTD privacy policy

Maker and owner of the privacy policy

Tietoset Ltd.
Address: Atomitie 2 B, 00370 Helsinki, Finland
VAT: 1090632-4
Phone: +358 40 532 9219

Contact person

Antti Siiskonen
Tietoset Ltd.
Phone: +358 40 532 9219
E-mail: antti.siiskonen@tietoset.fi

Information resources held by the company

Tietoset Ltd. has personal data registries of customers, suppliers and cooperation partners, employees and also marketing register for business contacts. Below you can see a listing of the information contained in each register and information about storing them.

Customer register

Includes company name, postal address, customer relationship billing information, order history and electronic billing information.

 

 

The client’s information is maintained as long as the customer relationship is in effect. The customer register is updated according to the information provided by the customer whenever necessary. The accuracy and timeliness of the data are checked, if necessary, on the company’s website or other public sources.

Supplier- and cooperation partner register

Contains suppliers- and cooperation partners company name, company’s or contact person’s email address.

 

The information is saved as long as they are relevant for the cooperation between Tietoset Ltd. and the cooperation partner/supplier. The information is updated when necessary with the information given by the company or according to the company’s website.

Employee register

Includes employee’s name, social security number, email address, address, postal code, phone number and bank account number.

 

The information is saved as long as the employment is on-going. After that, the employment contract is saved for documentary purposes.

Marketing register

Contains email addresses of companies and their contact persons.

 

Company’s email and/or their contact person’s email is saved in the marketing registry for as long as their employee is in the same position that is relevant to the products and services made by Tietoset. The emails have been/are collected from public databases such as LinkedIn, company website or business cards.

Usage of information

Customer register

Maintaining and managing customer relationship, offering services and business made by Tietoset, contract management, order handling and other similar functions. Performing statistical and market research as well as advertising and direct marketing.

Supplier- and cooperation partner register

The management, maintenance and development of supplier / co-operation between Tietoset Ltd and the supplier/cooperation partner.  Also, management of service and goods deliveries / other co-operation. Performing statistical research and market research, as well as advertising and direct marketing.

Employee register

Maintaining and managing the employment and contracts related to that.

Marketing register

Direct marketing, email marketing, distant sales, other marketing and opinion- and market research.

Handling and principles of the information

The processing of data is subject to the General Data Protection Agreement guidelines and the obligations established by Finnish law. Information is handled carefully and will not be disclosed to third parties without valid or legitimate reason. No information is provided for direct marketing by other companies. All information is handled with care and caution so that external parties have no access to the information without cooperation agreement. All physical data is kept under lock and key and electronic data is either in the company’s own database behind a password and security measures and/or a third party with whom the company has a valid Data Protection Agreement (DPA).

Data protection and disclosure

Customer register

The customer database is located on a server of a third party with whom Tietoset Ltd has a Data Protection Agreement (DPA). Only predefined people can access the registry. Access is protected by a personal password and a username.

Supplier- and cooperation partner register

The register is located in a third party’s server with whom Tietoset Ltd has a Data Protection Agreement (DPA). Only predefined people can access the registry. Access is protected by a personal password and username.

Employee register

Only necessary information about the employee will be handed over to a third party for salary payments. This information is saved on the third party’s server and only pre-determined people can access the information. There is a confidentiality agreement with the company paying salaries. Work contracts are kept at the company’s premises and they are stored in a safe location.

Marketing register

Marketing register is located in a server of a third party with whom Tietoset Ltd has a DPA agreement. The data is protected with personal password and username. The register is also saved in a computer of the company and its protected by password and other security measures. The register can only be accessed by pre-determined people.

Tietoset Ltd uses their electronic registers in all of the company’s location, of which some are located outside European Union and ETA. The information of the registers is saved in electronic servers of which some has servers outside EU and ETA. This means that some information may be transferred to servers outside EU and ETA.

Right to check, correct and deny information usage

The person registered has the right to check the information stored in the personal register in accordance with section 26 of the Personal Data Act (Finnish law) and GDPR.
The registered person has the right to correct his/her information and they have the right to deny Tietoset Ltd. of using his/her personal data for marketing, sales or other marketing efforts and also opinion- and market research.
Inspection and repair request and prohibitions should be sent by email to info@tietoset.fi with the title “Request for checking personal information” or requests can be made personally at Atomitie 2 B, 00370 Helsinki. If necessary, identity must be proven before giving, correcting or deleting any data.